Account Management

Categories > Account Management

How can I cancel my subscription?

To manage your subscription (including skipping, delaying, or cancelling future shipments), you can do so easily from your account page at lucy.co/account. Simply enter your email and the password th…

Updated 1 month ago by Brittney

How can I edit my account?

You can easily make changes to your subscription from the account page. Simply click the "Account" tab at the top of the page. Enter your email and the password that you created when you first purcha…

Updated 1 month ago by Brittney

Can I split my order?

We have a couple of options to split your order between two flavors. Option 1: Alternate your flavors and receive one flavor the first month and the other flavor the following month for $35 per shipm…

Updated 1 month ago by Brittney

Can I skip a shipment?

Yes! To skip or delay any future shipments, you can do so easily from your account page at lucy.co/account. Enter your email and the password that you created when you first purchased (or follow the…

Updated 1 month ago

Why can't I log into my account?

We sent out an account invite from orders@lucy.co (not.com) when you placed your initial order. Be sure that you accept this account invite! Our system will not allow you to login if you have not acc…

Updated 1 month ago by Brittney