Can I refuse a shipment?

Yes, you can refuse a shipment for a full refund. Please write "refused" on your order when it arrives. This will route it back to our warehouse. We can issue a refund once the refusal has been received.

To expedite the refund process, please keep an eye on your USPS status. We can issue a refund once the status on the USPS site has changed from delivered and shows that it is on its way back to our warehouse. Please reach out at once the status has been updated so that we can issue a full refund.

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