Route+ package protection

We now offer Route to improve your shipping!

We introduced Route to our checkout and shipping process - now every order placed through our online store will receive premium package tracking services from Route.

We also recommend downloading the Route App to keep visual tabs on your package, monitor shipping progress with push notifications and keep track of every online order all in one place!

We also implemented Route’s premium shipping protection; Route+. Add Route+ at checkout to ensure your order is protected in the unfortunate case of a lost, stolen, or damaged package.

Route+ benefits:

  • 100% coverage of the subtotal or lost, stolen, or damaged packages (excludes shipping and taxes)
  • Effortless claims filing* through the Route App  
  • Basic claim resolutions within 24 hours of approval
  • Customer service reps available 24/7
*Domestic claims are eligible to be filed within 30 days from when the item shipped; International: 45 days. We love our customers and are always striving to provide you with the best possible shopping experience and hope the addition of Route will help you shop with even more confidence!

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