Lucy Package Protection

Lucy offers Package Protection to improve your shipping!

We introduced Lucy Package Protection to our checkout and shipping process - every order placed through our online store including Package Protection is covered by Lucy.

Lucy Package protection is automatically added at checkout to ensure your order is protected in the unfortunate case of a lost, stolen, or damaged package.

Lucy Package Protection benefits:

  • 100% coverage of lost, stolen, or damaged shipment (excludes shipping and taxes).
  • Effortless package replacement* directly with the Lucy support team!  
  • Basic claim resolutions within 24 hours of approval
*Domestic claims are eligible to be filed within 15 days from when the item shipped . We love our customers and are always striving to provide you with the best possible shopping experience and hope the addition of Lucy Package Protection will help you shop with even more confidence!

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