Contact our Customer Support Team

Our Lucy customer support team is here to assist you with anything and everything. Be sure to check out our Lucy Help Desk for quick answers to commonly asked questions.

We do our best to respond to emails within 1-2 business days. However, during high volume periods (holidays, sales, promotions) we might take a little longer. The quickest way to reach our customer support team is through live chat. Go to our site to chat with our support team or email us at! You can also visit this article for more information on getting support!

Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays).

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