How do I know if my order has been shipped? Will I get tracking?
You will receive a confirmation email once your order has been placed. Our offices and fulfillment center are closed on the weekends. Once your order ships, you will receive an email with tracking information that will allow you to track your shipment on the carrier's website.
If you do not see a shipping confirmation email within 2 business days of placing your order, please check your spam/junk folders as it may have been filtered there unintentionally.
If you're still having issues locating tracking information, please feel free to reach out at help@lucy.co